Terms of Service

Introduction

Welcome to Shuhaz.com. These Terms of Service ("Terms") govern your use of our website and platform. By accessing and using Shuhaz.com, you agree to be bound by these Terms. If you do not agree, please do not use our platform.

1. User Account & Registration

When creating an account on Shuhaz.com, you agree to:

• Provide accurate, complete, and truthful information
• Maintain the confidentiality of your password
• Accept responsibility for all activities under your account
• Not share your account with others
• Notify us immediately of unauthorized access

2. Product Information & Availability

We strive to provide accurate product descriptions and prices. However, we do not guarantee that product information, descriptions, prices, or availability are accurate, complete, or error-free. Product images are for illustrative purposes only. Actual items may vary slightly in color, size, or design.

3. Ordering & Payment

4. Shipping & Delivery

• Orders are shipped to your provided address within stated timeframes
• Delivery times are estimates and not guaranteed due to factors beyond our control
• You are responsible for providing accurate delivery addresses
• Risk of loss transfers to you upon delivery to your address or courier
• We are not responsible for lost or damaged packages once handed to the courier

5. Returns & Refunds

6. Product Warranty & Liability

Shuhaz.com acts as a marketplace facilitating transactions between buyers and vendors. Product warranties and guarantees are provided by the vendor/manufacturer, not Shuhaz.com. We are not responsible for product defects or warranty claims beyond our return policy.

7. User Conduct & Prohibited Activities

You agree not to:

• Use the platform for illegal or fraudulent purposes
• Harass, abuse, or intimidate other users or vendors
• Post false, misleading, or defamatory content
• Attempt to gain unauthorized access to the platform or its systems
• Engage in price manipulation or fraudulent transactions
• Violate intellectual property rights
• Upload viruses or malicious code

8. Reviews & Ratings

You may post reviews and ratings of products purchased. By posting, you grant Shuhaz.com the right to use, modify, and display your review. We reserve the right to remove false, misleading, or inappropriate reviews.

9. Vendor & Reseller Terms

Vendors and resellers using our platform agree to:

• Provide accurate product information and prices
• Fulfill orders within agreed timeframes
• Maintain professional and ethical conduct
• Comply with platform policies and local regulations
• Not engage in fraudulent or illegal activities

10. Limitation of Liability

To the maximum extent permitted by law, Shuhaz.com is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, even if we have been advised of the possibility of such damages.

11. Intellectual Property Rights

All content on Shuhaz.com, including logos, text, graphics, and software, is owned by or licensed to Shuhaz.com and is protected by copyright laws. You may not reproduce, distribute, or transmit content without permission.

12. Termination

We reserve the right to terminate or suspend your account and access to the platform for violations of these Terms or platform policies.

13. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the platform constitutes acceptance of changes.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of courts in Pakistan.

15. Contact Information

For questions about these Terms of Service, please contact us: