Weโ€™re here to help โ€” whenever you need us!

๐Ÿ“ž Contact Us

Whether you have a question about your order, need help with a product, or just want to share your feedback, our team is always ready to support you.

๐Ÿ“ง Email Support

[email protected]
We usually respond within 24 hours.

๐Ÿ“ž Call/WhatsApp

+92-XXX-XXXXXXX
Available Monday to Saturday, 10 AM โ€“ 6 PM.

๐Ÿ“ Business Address

Karachi Saddar bazaar Shuhaz office

You can also reach us via our Live Chat or through our social media pages. We're always happy to assist!

Information questions

โ“ Frequently Asked Questions (FAQs)

How long does delivery take?

Delivery usually takes 2โ€“5 working days depending on your location in Pakistan. Weโ€™ll keep you updated throughout the process.

Is delivery free?

We offer free delivery on orders above Rs.5000. Shipping charges may apply on smaller orders, depending on the item and location.

Can I return a product?

Yes! We offer a free return policy within 7 days of delivery if the product is damaged, incorrect, or not as described.

How do I track my order?

Once your order is shipped, youโ€™ll receive a tracking number via SMS, Whatsapp, or email. You can also check your order status in your Shuhaz.com account.

Do you deliver to all cities in Pakistan?

Yes, we deliver nationwide, including all major cities and many smaller towns.

Information about us

CONTACT US FOR ANY QUESTIONS